It’s YOUR Choice! Tell them it’s gotta be Pfaff’s!

Auto glass damage is normally covered under the comprehensive portion of your policy. We are a preferred auto glass shop and can assist you with your claim.

North Carolina Law states you have a CHOICE of auto glass shops when reporting an auto glass claim. Click here to read the law.

Polymeric Windshield Repairs (where UV cure polymer is injected into the break to help hide the break and restore structural integrity) are usually paid for under your comprehensive coverage. Most insurance companies will waive your deductible and pay for the polymeric repair process in full.

For questions and assistance with filing your auto glass damage claim, please allow our friendly, professional staff to help you.

Call us at 336-784-5277 or 800-642-0473 - We’re here for you every step of the way!

Insurance Agent Continuing Education Course

Listed below are some examples of the Insurance Agent CE Courses we provide.
These courses are offered twice a year for a small fee. Lunch is provided!

Please contact Doug Pfaff at 336-784-5277 or 800-642-0473. You can also email douglasp@pfaffs.com to sign up.

Course 1: Auto Glass Installation-Federal Requirements
Course 2: Auto Theft and Fraud
Course 3: Ethics for Insurers
Course 4: Loss Control - Windshield Repair